Terms & Conditions

1. Acceptance of Terms

By accessing or using Syntexa’s website, products, or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please discontinue use of our services.

2. Services Provided

Syntexa provides the following services and digital products:

  • Website templates

  • Design mockups

  • CRM solutions

  • Software tools

  • Other digital products and related services

All services and products are subject to availability and may change or be discontinued at any time without prior notice.

3. Client Responsibilities

Clients agree to:

  • Provide accurate and up-to-date information required to deliver services or products.

  • Use purchased templates, software, or tools in accordance with licensing terms.

  • Ensure they have the necessary technical environment to use our digital products.

Syntexa is not responsible for delays, errors, or issues caused by inaccurate or incomplete client information.

4. Intellectual Property Rights

Ownership: All intellectual property rights related to Syntexa’s templates, mockups, CRM, software, and other deliverables remain the sole property of Syntexa unless explicitly stated otherwise.

License: Upon full payment, clients are granted a non-exclusive, non-transferable license to use the purchased digital products for their intended purpose. Reselling, redistributing, or unauthorized reproduction is strictly prohibited.

5. Payment Terms

  • Payment must be made in full before access to digital products or services is provided.

  • Pricing, billing, and payment schedules (where applicable) will be communicated before purchase.

  • Late or incomplete payments may result in suspension or denial of service delivery.

6. No Refund Policy

  • All purchases made on Syntexa are final and non-refundable.

  • Once a product (such as a template, mockup, or software tool) is delivered or accessed, no refund will be issued.

  • Clients are encouraged to carefully review product details before purchase.

In case of technical issues, Syntexa will provide support to resolve the matter, but no monetary refund will be processed.

7. Confidentiality

Both parties agree to maintain the confidentiality of any non-public information shared during the course of the business relationship, including business data, project details, and proprietary information.

8. Limitation of Liability

  • Syntexa is not liable for any indirect, incidental, or consequential damages resulting from the use of its templates, software, or services.

  • The maximum liability shall not exceed the total amount paid by the client for the product or service in dispute.

9. Termination of Services

  • Either party may terminate the agreement with written notice.

  • Syntexa reserves the right to suspend or terminate access if clients breach these Terms and Conditions, misuse products, or engage in unethical or unlawful activities.

10. Force Majeure

Syntexa is not responsible for service delays or failures caused by factors beyond our control, including but not limited to natural disasters, internet outages, technical failures, cyberattacks, or government restrictions.

11. Changes to Terms and Conditions

Syntexa reserves the right to modify these Terms and Conditions at any time. Updated terms will be effective immediately upon posting on our website. Clients are responsible for reviewing the latest version regularly.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Syntexa operates, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

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